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Changing your bank account

Let us know when you've changed your bank account to ensure future account withdrawals always reach you quickly.

Shaun avatar
Written by Shaun
Updated over a year ago

You can change this at any time by emailing us at [email protected] from the email address that is also your account username, or just drop us a message on live chat. 

For security reasons, we ask that you provide us with proof of ownership for the bank account, like a copy of the bank statement clearly showing the information below. Usually you can find this on your monthly banking statement. NOTE : This is a one time submission.

  1. Bank account number and acc holder's name

  2. Bank name/bank logo

  3. Account type ( Savings, Current, Joint Acc )

All future deposits should be made from the new bank account, and subsequent withdrawals will be paid out to the new bank account as well.

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