We're consolidating our digital offerings to focus our resources on a single, robust web platform. This strategic decision allows us to deliver innovations more quickly, provide more consistent experiences across devices, and enhance overall performance. Our web platform is fully optimized for mobile browsers, providing the same functionality with a responsive design that works on any device.
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Absolutely not. Our business continues to operate normally. We are only decommissioning the mobile application while maintaining full service through our web platform. All investments, account features, and services remain unchanged and fully accessible.
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No. All your investments remain completely intact and fully accessible through our web platform. This change only affects how you access your account, not the account itself or any of your investments.
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The mobile app will be decommissioned in Malaysia on 17 September 2025, which is approximately 1 month from our initial announcement. After this date, you will need to access your account through our web platform.

Simply visit https://fundingsocieties.com.my from any mobile or desktop browser and log in using your existing credentials. The web platform provides all the same features and functionality as the mobile app, with an interface optimized for both mobile and desktop browsing.
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Yes. Our web platform implements the same rigorous security measures as our mobile app, including encryption, secure login, and fraud monitoring. We use industry-standard security protocols to ensure your account remains protected regardless of how you access it.

No. Your existing account credentials (username and password) will work on the web platform. There's no need to register again or create a new account.
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Yes. All your account history, transaction records, statements, and documents remain fully accessible through the web platform. Nothing is lost in this transition.

No. Our web platform has been optimized for mobile browsers, providing a responsive experience that adapts to your screen size. Many users report that the mobile web experience is just as convenient as the app, and in some cases offers improved navigation and readability.

You can add our web platform to your home screen for quick, app-like access:

For iPhone users:

For Android users:

This creates an icon on your home screen that opens our website directly, providing an app-like experience.
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No. All features currently available in the mobile app are already available on our web platform. In fact, some features may be enhanced on the web platform due to our consolidated development focus.
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Yes. Our web platform works on all standard mobile browsers, including Safari, Chrome, Firefox, and Edge, regardless of whether you're using iOS or Android. It's designed to be responsive and adapt to different screen sizes and devices.

We offer multiple support options:

Our office hours are Monday to Friday from 09:00 - 18:00
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If you experience any login issues, please contact our support team immediately. Common solutions include:

Yes. We've increased our support team capacity and extended our support hours during the transition period to ensure we can quickly assist any users needing help.