Question | Answer |
What is SST and why is it being charged? | SST (Sales & Service Tax) is a Malaysian government tax of 8% on certain services. We are legally required to collect it on specific fees and remit it to the authorities. |
Who will be affected by SST? | Both Investors and Issuers:
-Investors: SST applies to service fees deducted from investment returns.
- Issuers: SST applies to utilisation fee (for conventional products), drawdown fee (for shariah-compliant products), guarantee fees, facility fee (for conventional products) and/or administrative fees charged at financing disbursal.
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When will SST be applied? | SST will apply starting 1 November 2025. Any new fees incurred from this date will include SST. |
How does SST affect my returns (for Investors)? | SST is charged on top of service fees. This means your net returns will be lower by the SST amount. Example: RM100 service fee → RM100 + RM8 SST deducted. |
How does SST affect my financing disbursal (for Issuers)? | SST is charged on top of the Issuer’s fees. This means your net disbursed financing amount will be lower, as SST will also be deducted. Fees where SST applies:
Fees not subject to SST:
For Example: If your conventional financing includes a Utilisation Fee of RM1,000 → an additional RM80 SST will be deducted, and RM1,080 will be shown as total fees. |
Where can I see the SST charges? | SST will be shown as a separate line item in your:
- Account Statements (summary + detailed transactions)
- Investor Webapp (Overview & Portfolio tabs)
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Does SST apply to all fees? | No. SST applies only to the specific fees mentioned earlier. Charges such as interest, profit, early repayment, prepayment fee penalty, and late payment fees are exempt from SST. |
Does this mean you are introducing new fees? | No. SST is a government-mandated tax. We are not adding any new fees — only applying SST on existing fees as required by the law. |
Who collects and benefits from SST? | SST is collected by us on behalf of the Royal Malaysian Customs Department (RMCD). 100% of SST collected is remitted to the government. |
Where can I get more help? | Contact our support team at [email protected]. |