What is Pre-Disbursal Process (PDS)?
The Pre-Disbursal Process (PDS) is a portal that guides users through a seamless post-approval journey. This includes identity verification (Pengesahan Identiti in Malay) (eKYC) , Accept documents (Penerimaan Dokumen in Malay) (eSign) and direct debit setup.
If you are prompted to conduct eKYC, you will need to complete the verification request before viewing the remaining tasks. Upon completion of eKYC, you will see the pending tasks for you to complete, which are “Set Up Direct Debit” and/or “accept documents (eSign)”.
After completing your tasks, you’ll be able to view the progress of other Business Interest Parties (BIP). We will be immediately notified once all required parties have completed their respective pre-disbursement actions.
Will the username change every time the link expires or I log out from PDS?
The username remains unchanged, regardless of how many times you log out or if your PDS session expires.
How long will I receive my fund?
Within 1-2 Working Days after you and the other Business Interest Parties had completed digital acceptance and direct debit mandate.
May I use my personal account for direct debit purpose?
Yes ONLY in the case of your Business Internet Banking does not offer direct debit service and/or facing any difficulties while approving the mandate. You are required to provide your personal bank statement, and it will be subjected to credit underwriting approval.
What is the Max Amount per DD transactions?
It is based on the maximum amount that you will need to pay your outstanding amount, we will not deduct the max amount upfront.
Why is the frequency of direct debit mandate up to 99?
The frequency is preset by the system, but it will only be deducted up to the tenure of your facility.
Will my loan be captured in CTOS?
Yes but ONLY if you are applying Term Financing with Funding Societies. It will only be recorded under Non-Bank Lender Credit Information under ETR Plus. It is a non-bank payment information shared by third party sources. It serves as additional information (other than banking payment history) to help in your credit assessment. Every financing under Funding Societies will not be shown and reported to CCRIS.
What is Silkroad?
Silkroad is a supply chain financing system developed by Funding Societies. Through Silkroad, you may view details of submission, issued note(s) status, make your payment and manage your facility usage. Additionally, whenever there is an update on your drawdown status, you may view it via Silkroad and/or be notified via an automated email. You can login to Silkroad using the username created and delivered to you in Silkroad First Time Login Email upon your facility activation. Please reach out to your relationship manager if your password reset link attached in the email is expired after 24 hours.
Once you receive an email from Silkroad, you may follow the steps to change your password and start to request for your drawdowns.
Here are the brief steps required for you to request for your drawdowns:
Choose your facility loan code (if you have more than one)
Click request for disbursement
Fill in the respective info and provide invoice (if any)
Click Submit
Will I get any notification before the payment deadline?
Yes. We will send you a payment reminder through email on 7 days before due date.
When is my repayment date/instalment deadline?
For term financing, your first repayment date is based on your disbursement date, with the payment due one month after disbursement:
Disbursed between 2nd–8th: Payment due on the 8th of the following month
Disbursed between 9th–15th: Payment due on the 15th of the following month
Disbursed between 16th–22nd: Payment due on the 22nd of the following month
Disbursed between 23rd–1st: Payment due on the 1st of the following month
You will receive a Notification of Disbursement Email and Investment Note Certificate confirming your payment schedule after disbursement.
Can I change my email address or phone number?
Yes, you can update your email address and phone number if you are unable to receive communications or if the contact is no longer in use. Please reach out to your relationship manager for more details and there might be a need to reconduct verification request and signing of declared information variation form.