Select ‘Malaysian IC’ if you are a Malaysian, or 'Passport' if you are a foreigner.
Click 'Get Started', then capture a clear photo of the front and back of your identity document in sequence.
Take a live selfie in a bright environment with a clear view of your face to complete the process.
You will receive the verification result via email. If the verification fails, you may retry up to 3 attempts. To improve your chances of passing, please follow the tips below:
Ensure the document photos are clear, with no glare or reflections that obscure information.
Do not take a selfie while holding your IC.
Make sure your selfie is taken in bright surrounding without any shadows on your face.
Definition:
It’s a part of disbursement process to verify your identity digitally, with the validation on your clear and concise identity document (Eg: Identity Card and Passport, together with your real time selfie)
It is mandatory to be completed before continuing to remaining actions such as Accept documents(eSign) and/or direct debit setup.